Knowledge Base   /   DualBytes Support

Support Tickets

Posted on 02 October 2022 12:56 pm

Contacting Support

Submitting a ticket

In order to Contact Support please submit a new ticket, select the appropriate department then fill the required information.

Your account

If you have never submited a ticket before, than a new account will be created based on your email address, and you'll receive login information by email.

Authenticating and viewing your tickets

Once connected to the support interface you can retrieve all your tickets.


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